We are open weekdays from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time).
Toll Free: 1-877-592-7374
During business hours, you can press "0" to reach a real person. On the occasion that we are in a company meeting, please leave a message.
Missing A Puzzle Piece from Jack Pine or Cobble Hill Puzzle Co?
Please email customer support.
Need Game Instructions or Missing Game Pieces?
Please email Outset Media customer support.
Mailing & Physical Address
Outset Media Corporation
#106 - 4226 Commerce Circle
Victoria, BC V8Z 6N6
To contact a specific person, please visit Meet the Team