Contact Us

Outset Media is the corporate contact for many brands including, Cobble Hill Puzzle Co., Professor Noggin's, Jack Pine, What? and many more. If you have a question about any of our brands, please see the list of contacts below.

We are open weekdays from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time).

Phone: 250-592-7374
Fax: 250-592-7522
Toll Free: 1-877-592-7374

During business hours, you can press "0" to reach a real person.  On the occasion that we are in a company meeting, please leave a message.

Visit our brand page for contact information, feedback forms, and to see all of our current card titles.

Missing or damaged puzzle piece? Click here to request a replacement.

Need game pieces? Missing instructions? Please email Lauri for help. 


Please note that most of our donations are focused on Canada only at the moment, if at all during Covid. Please email Linda if you have a request: for a donation, to review a product, or need clearance forms signed for TV/film. 


Please email Lauri or phone 250-592-7374


Please email Diana or phone 250-592-7374

Mailing & Physical Address

Outset Media Corporation
#106 - 4226 Commerce Circle
Victoria, BC V8Z 6N6

Thank you!