Contact Us

We are open weekdays from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time).

Phone: 250-592-7374
Fax: 250-592-7522
Toll Free: 1-877-592-7374

During business hours, you can press "0" to reach a real person.  On the occasion that we are in a company meeting, please leave a message.

Canadian inquiries, please call Natasha at 250-592-7374 x216 or email
US inquiries, please call Diana at 250-592-7374 x212 or email

Media, Press, Promotions, Donations, Photoshoots, Clearance Formsemail Linda

PUZZLES ONLY email - missing/damaged puzzle pieces

Please fill out the form on our Cobble Hill website.

GAMES ONLY email - missing/damaged game pieces

Please email Outset Media customer support.

Mailing & Physical Address

Outset Media Corporation
#106 - 4226 Commerce Circle
Victoria, BC V8Z 6N6

To contact a specific person, please visit Meet the Team


Thank you!